Join SETC, helping students and professionals enhance language skills. Convert enquiries into enrolments and manage centre operations.
Job snapshot
- Company: Students Everywhere Training Centre (SETC)
- Location: Al Barsha 1, Dubai
- Salary: AED 2500 – AED 4000 (Depending on Experience)
- Job type: Full-time, On-site
Key responsibilities
- Handle enquiries via calls, WhatsApp, digital campaigns, referrals, and walk-ins
- Counsel learners, assess needs, and recommend suitable courses
- Confidently present course value, handle objections, and close enrolments
- Book assessments, counselling sessions, and demos; follow up promptly
- Meet daily activity and monthly enrolment, collection targets
- Reactivate older enquiries, recover missed appointments, and generate referrals
- Follow up on pending payments and close registrations within approved policies
- Maintain accurate CRM pipeline with clear next actions and follow-up dates
- Manage reception, incoming communications, and student enquiries professionally
- Coordinate class schedules, teacher availability, demo bookings, and student onboarding
- Maintain registration records, attendance information, and payment documentation
- Support teachers and management with timely updates and student concerns
- Resolve routine issues promptly and escalate matters requiring management attention
- Handle student information and centre records confidentially
- Submit concise daily updates covering enquiries, registrations, and collections
Requirements
- Proactive and commercially minded with confident selling skills
- Excellent organisational skills and target-driven approach
- Fluency in English and Arabic is a plus
- Previous sales or admin experience in an educational setting is beneficial
What is offered
- Competitive salary with performance-based incentives
- Opportunities for career growth within the organisation
- Dynamic and multicultural work environment
- On-the-job training and development opportunities
How to apply
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