Summary
The Travel Sales Consultant is a vital role within the travel agency sector, focusing on providing personalized travel solutions and expert advice to clients. This position combines sales expertise, customer service skills, and extensive knowledge of travel destinations. Key responsibilities include booking travel arrangements, resolving client issues, and maintaining up-to-date industry knowledge to foster long-term client relationships.
Data and Details
Responsibilities:
- Proficient in the Amadeus system.
- Issuing of Electronic Miscellaneous Documents (EMD) and processing refunds.
- Engaging with clients to identify their travel preferences and requirements.
- Providing detailed information on travel packages, including pricing, itineraries, and accommodations.
- Assisting clients with bookings for flights, hotels, and other travel-related services.
- Resolving any issues or complaints during the booking process or travel experience.
- Keeping informed about travel regulations, destinations, and industry trends.
- Developing and implementing sales strategies to achieve or exceed sales targets.
- Collaborating with suppliers and vendors to secure optimal deals for clients.
- Conducting follow-ups with clients post-travel to collect feedback and promote repeat business.
- Utilizing CRM systems to manage client relationships and track sales performance.
- Participating in training and development programs for personal and professional growth.
Preferred Candidate Qualifications:
- Strong interpersonal and communication skills.
- Proven sales experience in the travel industry or a related field.
- Ability to work independently and collaboratively within a team.
- Excellent problem-solving and negotiation skills.
- Detail-oriented with strong organizational capabilities.
- Passionate about travel, with extensive knowledge of various destinations.
- Proficiency in travel booking software and CRM systems.
- Fluency in multiple languages is an advantage.
- Capability to thrive in a fast-paced, dynamic environment.
- Willingness to work flexible hours, including weekends and holidays.
Application Process
Interested candidates should prepare their resumes and cover letters highlighting their relevant experience and skills. Follow these steps to apply:
- Visit the application link provided below.
- Fill out the online application form with your details.
- Upload your resume and cover letter.
- Submit your application for review.
