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Customer Service Agent – Qatar Airways

  • Qatar
  • Posted 1 hour ago

Join our award-winning team at Qatar Airways as a Customer Service Agent. Deliver 5-star service to passengers at Hamad International Airport.

Job snapshot

  • Company: Qatar Airways Group – Qatar Airways
  • Location: Doha, Qatar
  • Job type: Full-time

Key responsibilities

  • Provide face-to-face service to passengers across various touchpoints
  • Handle passenger inquiries and assist with information
  • Manage check-in processes, including queue management and passenger verification
  • Initiate boarding procedures and ensure safe, on-time departures
  • Assist transfer passengers and ensure smooth connections
  • Maintain professionalism and adhere to company policies

Requirements

  • Fluency in English and Arabic (both spoken and written)
  • Previous customer service experience is a plus
  • Ability to work in a fast-paced, multicultural environment
  • Flexibility to work rotating shifts, including weekends and public holidays

What is offered

  • Competitive tax-free salary
  • Company transport and uniform
  • Discounted staff travel
  • Training and development opportunities

How to apply

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