Customer Service Agent – Qatar Airways

Join our award-winning team at Qatar Airways as a Customer Service Agent. Deliver 5-star service to passengers at Hamad International Airport.

Job snapshot

• Company: Qatar Airways Group – Qatar Airways
• Location: Doha, Qatar
• Job type: Full-time

Key responsibilities

• Provide face-to-face service to passengers across various touchpoints
• Handle passenger inquiries and assist with information
• Manage check-in processes, including queue management and passenger verification
• Initiate boarding procedures and ensure safe, on-time departures
• Assist transfer passengers and ensure smooth connections
• Maintain professionalism and adhere to company policies

Requirements

• Fluency in English and Arabic (both spoken and written)
• Previous customer service experience is a plus
• Ability to work in a fast-paced, multicultural environment
• Flexibility to work rotating shifts, including weekends and public holidays

What is offered

• Competitive tax-free salary
• Company transport and uniform
• Discounted staff travel
• Training and development opportunities

How to apply

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