Join Al-Futtaim Vehicle Rentals as a Customer Service Representative, delivering exceptional service, managing customer interactions, and enhancing our brand.
Job snapshot
- Company: Al Futtaim Financial Services
- Location: Doha, Qatar
Key responsibilities
- Ensure high customer satisfaction and exceed AVR standards
- Handle calls and queries promptly with courtesy and generosity
- Monitor and assess sales targets daily, weekly, and monthly
- Maintain compliance with established procedures and recommend improvements
- Address rental queries and complaints within 48 hours
- Process payments and provide receipts upon settlement
- Provide administrative support to the rental team
Requirements
- Proven customer service skills
- Ability to monitor sales performance
- Adherence to company procedures
- Collaboration with various branches and departments
How to apply
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