Join Diyar United as our NOC Engineer for Managed Services, ensuring IT infrastructure stability by monitoring systems, servers, and networks. Handle alerts, provide support, manage patches, and resolve incidents.
Job snapshot
- Company: Diyar United Company
- Location: Doha, Qatar
Key responsibilities
- Monitor and manage system, server, and network alerts
- Provide Level 1 & 2 support for infrastructure incidents and requests
- Troubleshoot, diagnose, and escalate incidents
- Manage Windows and Linux server patches
- Monitor infrastructure health, availability, and performance
- Support basic network troubleshooting
- Maintain operational documentation and SLA compliance
- Participate in shift-based operations and on-call support
Requirements
- Proven experience in NOC or similar role
- Strong knowledge of enterprise monitoring tools
- Familiarity with Windows and Linux servers
- Basic network troubleshooting skills
- Shift work and on-call experience
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