Join Dhabi Enterprises as a Customer Support Representative, handling product inquiries, order processing, and service coordination for marine chemicals and oil field supplies.
Job snapshot
- Company: Dhabi Enterprises Establishment
- Location: Abu Dhabi, UAE
- Salary: US $3,000/month
- Job type: Full-time
Key responsibilities
- Handle customer inquiries via phone and email about products, pricing, availability, and delivery
- Process orders accurately and coordinate with teams for timely dispatch
- Provide basic technical information about products and their applications
- Prepare and send quotations, invoices, and shipping documents
- Track order status and update customers
- Maintain and update customer records in the company database
- Resolve routine order discrepancies and delivery concerns
- Coordinate with internal departments to fulfill customer requests
- Support accounts receivable team with payment follow-ups
Requirements
- Excellent communication skills in English and Arabic
- Proven customer service experience (1 year minimum)
- Familiarity with marine chemicals and oil field supplies is a plus
- Strong organizational skills and attention to detail
- Proficiency in using CRM software and MS Office
What is offered
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Dynamic and multicultural work environment
How to apply
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