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Manager, Customer Solutions|Stratus Recruitment International

Supervisor, Consumer Companies|Stratus Recruitment International

Work: Full-time

This prestigious Qatari semi-government realty advancement firm is widely known as well as respected.Their brand-new job

for a Supervisor, Customer Provider are going to be accountable, on their signature “Area” advancement in Qatar, for making certain optimal consumer knowledge all over essential touch-points and look after daily operations of managing client analyses, phones, check outs, asks for and complaints.Leading the department you will deal with the budget plan, Customer Monitoring and also Consumer Operations Administration on this mixed usage development covering a variety non commercial, office, retail, friendliness stakeholders. This are going to involve excellent company acumen to increase efficiency of the procedure as well as will use an audio CRM tactic as well as street map application

The prosperous candidate will certainly possess:

– Undergraduates level in Company Researches, Purchases and also Advertising and marketing or even related field
– Professional in Organization Research Studies, Purchases as well as Marketing and/or MBA are going to be favored
– Bilingual (Arabic & & English)
– 8 – 12+ years’ expertise in managing a customer support team in an organization if possible in the real-estate field in the GCC
– Client service driven state of mind, showed knowledge in handling client queries and also complaints favorably
– Needs to possess working knowledge of BPO procedures of a little to mid-size established

“Stratus was established in 2005 to supply a special, customized company to the building, genuine property and construction sectors.”

Our strategy is actually truthful and also in advance, delivering an efficient as well as expense helpful service which we identify is important in the current market spot. Our team vary ourselves from our rivals by providing regular premium quality end results, incorporating genuine value to your organisation as well as allowing proficient professionals in the property and construction industries to create their possible within dynamic settings.

Our open and consultative style has enabled our team to efficiently establish long standing relationships along with customers and also candidates as well, within leading consultancy, major having and customer organisations. In tandem using this our experts likewise possess an unconstrained system of connects with whatsoever levels around the business, and also can easily deliver stylish market intelligence, both in the UK as well as EMEA.

Posted at Fri, 29 Oct 2021 00:00:00 -0500