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Service Shift Manager – FireEye, Inc. – Dubai

Company Summary

FireEye is the intelligence-led security provider. Working as a smooth, scalable extension of client security operations, FireEye provides a single platform that blends cutting-edge protection modern technologies, nation-state grade hazard intellect, and world-renowned Mandiant ® consulting. Through this approach, FireEye removes the difficulty and also burden of cyber safety for organizations struggling to prep for, prevent, as well as react to cyber assaults. Find out more about FireEye’s unparalleled answers and international footprint at

Do you wish to get on the front lines of cyber protection? Are you searching for an odds to make a variation daily? Join FireEye Managed Defense (MD) as a STM as well as enter into a quickly increasing and also productive crew paid attention to today’s emerging cyber protection threats!Job Explanation As a Company Change Supervisor(STM), you are going to be actually liable for making certain that new consumers have a fantastic 1st 90 days with FireEye. You’ll function side-by-side along with a staff of top-level safety and security pros to lead the service beginning, optimization, as well as stabilization as the client settles in for a long, happy connection with our company. You are going to function with notable consumers in the Fortune thousand and ought to fit in a 24x7x365 operational atmosphere, adhering to existing and creating new procedures and also methods, and also having a client company and also working mindset. Responsibilities: Manage the technological on-boarding activities for brand-new as well as active MD customers Cultivate the technological venture plan located on

  • requirements established with the consumer as well as info shared due to the consumer Coordinate
    on-boarding system, technological planning, as well as ensure the client is prepared to rack, stack and configure FireEye devices Help with MD job monitoring duties as well as specialized help throughout the on-boarding method in shut collaboration along with the customer, Threat Assessment Managers(TAM), Implementation & Assimilation(D&I), Expert Solutions(PS), as well as Assistance; manage and also accomplish optimal application of FireEye innovation and integration along with MD Company Total consumer baselining & to guarantee styles and also volume of notifies match within reputable parameters for Safety and security Procedures Center (SOC)coverage; team up with the customer to take care of as well as apply required removal and also suggestions to enhance atmosphere Team up with the customer and also guarantee all details is collected to develop applicable user accounts Via collaboration along with the client, collect information and documentation customer security position using network and also endpoint layouts Documentation all
    info obtained in the task plan and partnership appointments in MD interior radar Give working error of on-boarding associated service shipping as well as make sure relevant deliverables are actually prompt and of premium Periodically testimonial consumer modern technology implementations for proper performance and also optimization For existing customers, help with modifications
  • operational and implementation of additional equipment Total provisioning asks for sent by TAM and/or Customer for all FireEye innovation and execute
    traffic verification Help much more elderly employee(Lead/Principal STM )with longer condition tactic targets and also renovation campaigns Qualifications Needs: Deep understanding of system safety and security concept and
  • architecture Deeper understanding of pc networking and also methods Mastery of Unix or Windows operating device Very clear comprehension of the
  • components that consist of an effective relevant information protection course Shown understanding of relevant information

surveillance principles

and also take the chance of management

  • Profound understanding of safety and security managements for usual platforms as well as gadgets, consisting of Windows, Unix, Linux, and network equipment Recognizing of tools as well as technologies utilized for venture safety and security Understanding of existing relevant information surveillance challenges as well as remedies Displayed capacity to lead and also track a number of projects with variant timetables Demonstrated capability to provide blunt as well as fact-based interactions, each vocally and in composing Strong social skill-sets to properly user interface as well as create rapport along with clients as well as colleagues Proficiency of professional venture control capabilities in preparing, tracking, as well as mentioning Displayed capability to take care of and comply with client desires Demonstrated ability to function autonomously,
    performing work activities with little oversight and also take path coming from more senior group members(
    Lead/Principal STM)Technical background in a computer system willpower, e.g. system management, units administration or even development Minimum of 5 years of infotech expertise One year of experience as an STM or even
  • equivalent Extra Certifications: Undergraduate’s level in a technical self-control Accessibility to journey up to 35% Published at Tue, 15
  • Jun 2021 05:37:53 +0000