Senior Coordinator – Sales Support & Customer Service – Milaha – UAE

• Coordinate the activities of the Sales Support as well as Client Service Group as well as guarantee enough information are assigned to conduct assigned jobs and also responsibilities

Sales Help

• Offer pricing as well as estimates to customers in series with agreed pricing structure/guidelines and ensure quick follow up to protect the business
• Assistance the Sales Team in managerial places including handling orders, forms and also treatments, as called for
• Monitor purchases and sales tasks. Prepare and also/ or assemble documents such as sales end results, every week sales telephone call plannings, article call records, affordable documents, client business style document, market and also competitive analysis, client performance, etc.Set up customer accounts though Milaha profiles as well as guarantee these are kept along with appropriate account information Make certain client accounts are created and/or upgraded to make certain all records matters Schedule conference consultations to buy execs or even management, when demanded Attend sales contacts along with sales executives on a basis
• to create and nurture relationship and to enhance interaction with existing and possible clients Client service Make sure any kind of consumer query or concern are properly resolved internally/externally as demanded.
  • For any sort of problems received, ensure negotiation with help of internal and/or outside celebrations Ensure all appropriate in-house and supplier details is readily available to deal with service enquiries whenever they may happen Prepare as well as inform clients of vessel timetables and also other product/ service updates Show in-depth know-how of our in-house operations as
  • properly as external company Sychronisation with Agencies Circulate/update agency system contact
  • details to all concerned celebrations. Inform agencies of very important notifications as well as commitments to consumers to

  guarantee they are entirely aligned on service

• needs Others Observe indicated units, methods and also procedures, implemented in the work environment, to guarantee compliance with lawful, regulative, and other requirements/standards Work securely in all times, safeguarding the health and also protection of every person in the work environment Conduct various other job-related duties as delegated. Qualifications Education & Professional Certification: Bachelor’s Level Graduate in transport or related education
• preferred Professional Experience: Minimum required 4 years transporting background including customer support/ business tasks Geographic Experience: Preferred background with a freight line which
  has actually been energetic in the
  ISC-Gulf industry Computer Skills:
  Really good expertise of Workplace and also web functions, ERP Language Skill-sets: Business fluent English Market/Industry/Functional Know-how: Expertise of the ISC-Gulf lining market as a minimum required- preferably South East Asia/ Europe also Job: Business Assistance Association: Line Commercial Workplace Job Post: Apr 12, 2022 Unposting Time: Apr 19, 2022 Posted at Sun, 20 Mar 2022 06:35:02 -0400