Sales Assistant Job in Dubai | Sports | UAE
If you’re looking for a career in sales and have a passion for providing exceptional customer service, then the role of Sales Assistant at GMG might be just what you’re looking for. As a Sales Assistant, you’ll be responsible for providing customers with information about products and services to maximize sales opportunities and ensure that they receive the best possible service.
Core Responsibilities:
- Describing product features and benefits: One of the key responsibilities of a Sales Assistant at GMG is to describe the features and benefits of the products being sold. This includes demonstrating how to use and handle the products.
- Educating clients on brands quality standards and specifications: A Sales Assistant should be able to educate clients on the quality standards and specifications of the products they are selling. This helps to build trust and confidence in the brand.
- Advising customers on product ranges best suited to their needs: A Sales Assistant should be able to advise customers on the product ranges that are best suited to their needs. This involves answering customers’ queries to help them make a decision on the purchase.
- Providing information to customers on warranties, features, specifications, maintenance and care of products: A Sales Assistant should be knowledgeable about the products they are selling and be able to provide customers with information on warranties, features, specifications, maintenance, and care of products.
- Ensuring customers’ needs are met and complaints are resolved: A Sales Assistant should ensure that customers’ needs are met, complaints are resolved (or escalated), and customer service provided is of an exceptional standard.
- Maintaining awareness of new product launches, promotional events and sales: A Sales Assistant should stay up-to-date with new product launches, promotional events, and sales to be able to provide customers with relevant information.
- Achieving sales targets: A Sales Assistant should use sales techniques, up-selling, and cross-selling to achieve sales targets.
- Ensuring promotions and pricing are accurate and in line with company standards and policies: A Sales Assistant should ensure that promotions and pricing are accurate and in line with company standards and policies.
- Computing sale prices and discounts as applicable; Maintaining sales records: A Sales Assistant should be able to compute sale prices and discounts as applicable and maintain accurate sales records.
- Operating as a cashier: A Sales Assistant should be able to operate as a cashier and be consistently accurate in money handling (if applicable).
- Following the store’s after-sales processes: A Sales Assistant should follow the store’s after-sales processes and ensure full adherence to repair/return policies and procedures.
- Adhering to loss prevention, inventory controls, and standard operating procedures of the company: A Sales Assistant should adhere to loss prevention, inventory controls, and standard operating procedures of the company.
- Providing assistance in store merchandising: A Sales Assistant should provide assistance in store merchandising in product placement and arrangement.
- Ensuring the highest standards of housekeeping standards and grooming etiquettes are maintained in store at all times: A Sales Assistant should ensure that the highest standards of housekeeping standards and grooming etiquettes are maintained in store at all times.