- 3+ years of relevant knowledge in remittances procedures, client service or financing operations
- Undergraduate’s degree in organization or even related field
- Tough verbal and also written interaction abilities.
- Powerful interest to information and organizational abilities.
- Audio manage of MS Workplace set, specifically Excel
- Adventure sustaining cross-functional jobs along with displayed expertise leading without authority to accomplish outcomes.
We are currently looking for a passionate Repayments Procedures Manager to join our External Merchants – Remittances Operations group, which becomes part of the broader Service Functions company of Amazon.com Repayments Solutions [APS]
She or even he are going to be actually accountable for dealing with sophisticated service concerns that will certainly possess a notable effect on a big populace of our business around 8 markets.
The ideal candidate will certainly possess a history in ecommerce as well as on-line payments, finance, or even banking. To be successful in this particular job, the prospect should have great analytical, communication, and also discussion skills. Potential to do work in a fast-paced, usually uncertain environment, along with total control as well as responsibility for appointment organization goals.
A time in the lifestyle
Remittances Operations Managers offers onboarding and also post-go online working help to the exterior merchants of APS daily.
They likewise work together with a variety of inner groups as well as stakeholders to deal with and execute important cross-functional ventures, providing high-quality outcomes that possess a straight effect on the provider’s purposes.
Regarding the hiring team
Amazon Repayment Services [APS], a subsidiary of Amazon founded in 2013, is a regional specialist in payment processing technology and also solutions all over major markets in the GCC.
Amazon Settlement Solutions runs in the UAE, Saudi Arabia, Egypt, Lebanon, Jordan, Oman, Kuwait, as well as Qatar, along with the objective of developing a credible remittance answer while offering greatest repayment expertise.
The External Merchants Remittances Functions group belongs to the bigger Service Functions group, which is actually a vital support of the APS company.
- Join the onboarding of brand-new vendors through ensuring that freshly switched on vendors can easily negotiate along with Amazon.com Repayment Solutions successfully which their journey is actually dependable.
- Comply with the standard operating operations (SOPs) to trigger development profiles and also extra companies.
- Real-time control of onboarding problems that weaken the merchant’s expertise.
- Learn sellers on the back workplace and purchase flow of APS; reply to company complaints and concerns.
- Independently take care of working cases of all extent degrees as well as replies to emergency situation calls/war rooms to address occurrences.
- Give 24×7 schedule via on call responsibilities on rotations to ensure up-and-running operations and also business continuity.
- Create content skills to make sure that you might take part in all brand new remittance portal launches as well as attributes, as effectively as conduct UAT’s as well as highlight any kind of concerns along with the launch.
- Support the APS technological staff with the launch of new functions and services through assessing the functions, discovering any concerns (if any kind of), and effectively interacting all of them inside and on the surface.
- Personal your working connections along with your counterparts and deal with accelerations as required to guarantee that our seller problems are resolved promptly.
- Set up keeping an eye on methods to proactively spot and fix dubious habits.
- MBA in organization
- Arabic talking, reading and composing
- Knowledge in settlements market or even banking
Published at Wed, 05 Jan 2022 12:55:06 -0600