Summary:
We are seeking a professional and service-oriented Front Office Agent for a remote desert tourist camp in Oman. The role involves being the first point of contact for guests, managing check-in/check-out procedures, and ensuring a high standard of hospitality and service.
Data and Details:
Key Responsibilities:
- Greet guests warmly and ensure smooth check-in and check-out processes.
- Manage reservations and handle booking inquiries via phone, email, or in person.
- Provide accurate information about camp services, local attractions, and desert activities.
- Address guest requests, feedback, and complaints promptly and professionally.
- Maintain updated records of guest information, payments, and room availability.
- Coordinate with other departments to ensure guest satisfaction.
- Ensure the cleanliness and organization of the reception area.
- Assist with administrative tasks as needed.
Required Profile:
- Previous experience in front office or customer service roles, preferably in hospitality.
- Good English communication skills; knowledge of Arabic or Hindi is a plus.
- Ability to work in a remote desert environment.
- Professional demeanor with a strong sense of hospitality.
- Comfortable using hotel management or reservation software.
- Flexibility to adapt working hours based on camp operations.
- Training in hospitality or tourism is advantageous.
Employment Conditions:
- Free accommodation and meals provided on-site.
- Contract duration: 9 months of work followed by 3 months of paid leave per year.
Benefits:
- Round-trip air ticket from the home country.
- 1.5x salary during the 3-month leave period.
- Unique opportunity to live and work in the heart of the Omani desert.
- Work in a supportive and multicultural team environment.
Job Details:
- Employment: Full-time.
- Industry: Sightseeing Transportation / Tourism / Hospitality.
Application Process:
To apply for the Front Office Agent position, please follow these steps:
- Visit the application link provided below.
- Fill out the required application form with your personal details and work experience.
- Submit your application along with your resume and any relevant certifications.
Apply Link:
Apply Here
