We're building a talent pool for future Parts Advisor roles across the UAE. As a Parts Advisor, you'll support retail customers and workshops, ensuring the right parts are available at the right time. Your automotive parts knowledge, customer service, and sales skills will drive parts revenue and efficient workshop operations.
Job snapshot
- Company: Al-Futtaim Group
- Location: Dubai, UAE
Key responsibilities
- Assist customers and workshop teams in identifying and sourcing automotive parts
- Understand customer requirements and recommend suitable parts and accessories
- Drive parts sales through upselling, accessory promotion, and discount management
- Coordinate with Service Advisors and workshop teams regarding parts availability and orders
- Maintain accurate sales orders and reservations to support stock management
- Capture and maintain customer and transaction information in SAP
- Support regular inventory control activities
- Follow established operational procedures for accuracy and consistent customer experience
- Build positive relationships with customers and internal stakeholders for customer retention
Requirements
- Proven automotive parts knowledge and experience
- Excellent customer service and sales skills
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and manage multiple tasks
- Proficiency in SAP or similar ERP systems is a plus
How to apply
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