Apply Here (Click on the Link Below)
- Administer the creation, operation, modification, and deletion of username and passwords of employees in the specified system and servers. (Firewalls, active directory etc.)
- Perform regular maintenance of all system software and hardware as per maintenance schedule, etc. to ensure business continuity and minimize the system interruptions based on ASC clients’ requests.
- Analyze user requirements and troubleshoot desktop, network & systems problems.
- install and configure windows operating systems as needed.
- Familiar with Azure Active Directory operations
- Provide network access to users as required.
- Dynamics 365 finance and operations.
- Act as a Tier-2 Support for IT related issues register in IT helpdesk
- Installation of IP phones and basic troubleshooting
- Maintain the IT asset documentation and ensuring that all assets are recorded, updated/removed.
- Lease with the vendors and other IT personnel for problem resolution.
- Highly involve in on/off boarding of employees, setup the machines, required software and all the related setups.
- Experience in Microsoft and Cisco network product along with Avaya IP telephony
- Good understanding of FortiGate firewalls.
- Good understanding of VPN tunnels.
- Work in the shifts (As needed)
- Working hours 8:00 a.m. to 4:00 p.m., Sunday to Saturday
- Maintain records and reports.
- Provide Desktop/ Laptop installations, upgrade and maintenance including installation and upgrade of current office applications, operating system, anti-virus software, conducting file backups, etc.
- Set up and configure desktop computers, peripherals and user accounts, assigning security levels, network access, etc.
Job Types: Full-time, Permanent
Salary: From KD300.000 per month
Education:
- Bachelor’s (Preferred)
