Job Description Service Technician- A/c and also Home Appliances|Oman
The objective of this position is to participate in the service hires Nizwa region for AC as well as Home Appliances. The reason of the function is to ensure the greatest sector process to become followed while acquiring the job memory card participated in and likewise to obtain accomplished in designated opportunity period.KEY RESPONSIBILITIES: Attending to the service
- contacts according to the Job Cards and also shutting it to a productive completion.Communicating with the customers at every phase of the Job
- Memory card. Following-up with suppliers/ clients for timely fulfillment.
- Preparing additional parts as per requirement coming from the additional parts group Complying with up for non-available spare parts. Participating in critical/ VIP consumer grievances with utmost sensitiveness Efficiently utilisation of crews in the provided
- territory.Attending all complains with no escalation.Ensure the Job card fastener in unit within the specified period Ensure the payment of finished Job Cards immediately.Weekly examining of free
- Job cards as well as file to Service coordinator with remarks.Generating out-warranty and also AMC business Increase crucial alarms when away from common mistakes are actually seen.Maintaining outstanding relations
- with clients suppliers and sales staffs Upgrading Job card status with
- sales group whenever required. Regular dealer sees and also sending the document.
- Cleaning the sub-contractors billings if any kind of on opportunity.
- Examining sub-contractors functionalities monthly alongside Service
- coordinator.Monitoring, Controlling and Guiding Subcontractors for finalization of Job Card. Abilities CERTIFICATIONS, EXPERIENCE, & CAPABILITIES: 1. A/c Refrigeration Diploma or degree(3 years)/
- 2 year business Field certificate training course along with a minimum of ten years of experience undone firing, buyer heavy duty service.2.
- Thorough hands-on knowledge Crack/ Tape/ Ducted/ VRF/ Plan style Air-conditioners along with issue firing.3. Extensive knowledge in addressing Washer/ Drinking fountain/ Fridge related