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Bab al Yam-Service [BAA] Guest Associations Exec – Dubai Holding, LLC – Dubai

Bab al Yam-Service [BAA] Visitor Relations Exec - Dubai Holding, LLC - Dubai

Concerning Jumeirah and Burj Al Arab: At Jumeirah, our team are actually dedicated to promoting and also cultivating our co-workers in optimal atmospheres. We value range and level playing field, working with over 14,000 colleagues coming from over 100 different countries including locations in Asia Pacific, CIS, Central Asia, Western and also Eastern Europe, Africa as well as the Center East.

Burj Al Arab is actually managed by Jumeirah Group, the worldwide luxury hospitality firm and also a participant of Dubai Holding.

Burj Al Arab is actually created to resemble a rolling sail and stands up at an elevation of 321 gauges. It is actually one of the absolute most Photographed designs on earth and has been actually continually elected the world’s very most glamorous hotel, with functions consisting of in rooms check-in and also check-out celebration work desks on every floor, round-the-clock personal stewards as well as use the resort’s Rolls-Royce squadron. the accommodation’s 202 luxury suites vary coming from 170 to 780 square gauges along with a storm downpour as well as a Steam bath in each room, along with six bistros as well as conference and banqueting Venues.About the role

:

An option has actually occurred for Visitor Connection Exec in the F&B team at Burj Al Arab.Your duties will certainly include the following: Recognize customer necessities

  • and desires accurately, featuring those with unique demands, and provide ideal products, companies or even info. Meet all sensible demands and requests of clients within reasonable company timespan. Identify and take all possibilities to improve the high quality of company.
  • Identify customer frustration immediately as well as respond to fix the condition
  • according to private level of responsibility and MJ consumer feedback/ criticism procedures. Offer help to associates when required, to guarantee assigned work targets are actually fulfilled.
  • Show depend on, support and also appreciation in the direction of employee in everyday job activities.
  • Behavior communication with customers and associates in a considerate, specialist and helpful
  • method. Exercise high specifications of personal presentation based on Pet grooming & Presentation Criteria Find
  • assistance coming from other crew participants, supervisors as well as managers when required. Working Makes certain hostess desk/door is manned
  • whatsoever opportunities to ensure all consumers obtain a welcoming & swift welcome. Schedule eating bookings


and prepares

  • parties or exclusive companies for consumers according to the Restaurant Reservations SOP. Actively uses the
  • criteria outlined in F&B Query/ Booking List when taking Dining establishment queries or even reservations. Welcomes guests, and also ushers all of them to dining tables
  • , and also delivers menus. Proficient of all internal solutions along with nearby details and also have the capacity to support attendees when questioned.
  • Has an operating expertise of the dining-room style, table amounts
  • , stations as well as colleagues working during each work schedule. Acquainted adequate along with the menu to answer any kind of questions the attendees might have
  • and also should educate attendees of any sort of specials sometimes of seating. Solutions telephone within 3 bands utilizing the JI Specification script.
  • Displays an audio understanding of all menu items, MJ F&B Company operations as well as JI Care Specifications. Instantly portions guest label to relevant
  • service staff straight after seating. Updates staff of any certain visitor demand or needs Completely accredited in the use of Epicure Restaurant Appointment system In charge of the collection and input
  • of any type of pertinent guest background in profile Makes certain a correct capture of all guest resource records(in-house, local area citizens, outside visitor, SBU) and consolidate
  • per switch. Administration Assessment the notice panel and shop rundown sheets
  • on an everyday basis to be well notified of accommodation activities, metropolitan area info, sold-out products
  • , daily specials and also some other information that might be actually relevant to the job. Total cleansing, opening & shutting checklists when instructed through


    elderly coworkers. Assist

    • in videotaping supplies/ stock-takes as required. Guarantees that all menus, wine checklists as well as dock speakers are tidy and in leading condition.Published at Tue, 14 Dec 2021 06:49:09 -0600