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Job Summary:

The Facility Supervisor will be responsible for overseeing the operations and maintenance of a diverse portfolio, including four Private Villas, Residential Compound with a swimming pool, commercial properties like banquet hall and drive thru and shopping mall. This role requires a highly skilled individual with extensive experience in facilities management, capable of managing multiple teams, ensuring the highest standards of work quality, and executing detailed reporting functions.

Key Responsibilities:

▪ Oversee day-to-day operations and site team management for maintenance and operation of multiple properties.

▪ Develop and implement standard operating procedures (SOPs) for maintenance and operations, including HVAC units, exhaust fans, electrical distribution panels (DP), pumps, motors, and cold storage systems.

▪ Conduct regular inspections of facilities to ensure HVAC units, exhaust fans, electrical systems, pumps, and motors are functioning correctly and to identify any operational issues.

▪ Manage preventive and corrective maintenance schedules for all equipment and systems, ensuring timely and effective resolution of issues related to HVAC units, electrical DP, pumps, and cold storage.

▪ Supervise maintenance teams and coordinate tasks, ensuring high-quality execution of maintenance work for HVAC systems, motors, and other critical infrastructure.

▪ Ensuring cost-effective solutions while maintaining high standards of work for equipment and facilities.

▪ Lead and support maintenance and operations teams, providing short site training, guidance, and performance evaluations to enhance team productivity and efficiency.

▪ Perform regular site visits to each property to oversee operations, address issues, and ensure compliance with operational standards and safety regulations.

▪ Coordinate with property managers and stakeholders to align maintenance activities with specific property requirements and operational schedules.

▪ Implement and monitor quality control measures for maintenance work for hard services and soft services .

▪ Supervise soft services, including security personnel, gate attendants, and the maintenance of safety signages to ensure the security and safety of all properties.

▪ Oversee customer satisfaction by addressing tenant and client inquiries and concerns promptly, ensuring a high level of service and satisfaction.

▪ Prepare and present detailed reports on maintenance activities, operational performance, and team performance to line leader and management

▪ Maintain accurate records of maintenance work, equipment status, and operational metrics, including inspections and repairs on HVAC units, exhaust fans, and other systems.

▪ Ensure compliance with health, safety, and regulatory requirements for all properties, implementing and enforcing safety protocols and emergency procedures.

▪ Stay updated on industry best practices and regulatory changes, integrating them into maintenance and operational procedures as necessary.

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