Join BYD and Al-Futtaim Electric Mobility as an EV Service Advisor, guiding customers through their electric vehicle service journey and representing a brand redefining mobility.
Job snapshot
- Company: Al-Futtaim Electric Mobility
- Location: Dubai, UAE
Key responsibilities
- Welcome customers, provide EV maintenance advice
- Create service estimates, explain repairs
- Build customer relationships, enhance retention
- Coordinate with EV Technicians, ensure timely repairs
- Keep customers informed throughout the service process
- Promote additional services and charging solutions
- Deliver vehicles on time, explain completed work
- Handle customer concerns professionally
- Maintain accurate documentation, follow company policies
Requirements
- Previous experience in customer service or a similar role
- Strong communication and interpersonal skills
- Understanding of electric vehicles and charging systems
- Ability to work in a fast-paced environment, multitask effectively
What is offered
- Competitive salary and benefits package
- Opportunities for career growth within the Al-Futtaim Group
- Working for a global leader in electric mobility
How to apply
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