Join Diyar United Co. as a Digital Service Support Specialist, offering 5-10 years in field support, preferably in multi-site retail. Lead a team with 2+ years of supervisory experience.
Job snapshot
- Company: Diyar United Company
- Location: Abu Dhabi, UAE
Key responsibilities
- Manage field service operations, technician dispatch, routing, and vendor coordination
- Monitor and improve field service KPIs like MTTR and first-time fix rates
- Provide on-site support and troubleshoot technical issues
Requirements
- Diploma or Bachelor's degree in IT, Electronics, Engineering, or equivalent experience
- Proven experience in field support, preferably in multi-site retail environments
- Strong leadership skills, with at least 2 years in a team lead role
How to apply
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