Consumer Solution Consultant – Indigenous Arabic sound speaker (Abu Dhabi – UAE) – Concentrix – Dubai

Customer Support Consultant - Native Arabic audio speaker (Abu Dhabi - UAE) - Concentrix - Dubai
  • Receive in-bound phone calls from clients, potential customers and non-customers while keeping reputable standards for amount of telephone calls, pick-up opportunity, period of call and also top quality of call.Provide excellent quality customer support through answering client enquiries effectively and politely with proper and also comprehensive info and also redirect all of them where suitable Identify and also maximize marketing and also cross-selling opportunities.Identify client concerns and deliver appropriate solutions.Continuous understanding to keep up-to-date along with modifications and progressions to products, services, and procedures.Participate in Outbound calling plans as well as other projects and activities when required.Handling projects and duties whenever required and also asked due to the management.Perform consumer deals correctly and in an effective manner.Required Learning, Skills and also Certifications 0-2 years ‘customer care adventure in banking, economic,
  • insurance policy or even medical care field, ideally telephonic.A bilingual well-versed British and also Arabic sound speaker(

    capacity to create, listen closely as well as communicate needed to have). Good communication as well as social skills.Competent usage of computer, must be efficient MS Excel formulas.Graduate chosen in any stream as well as over. A mixture of education and expertise might

  • be actually replaced and/or thought about in stead of the undergraduate’s degree.Cheerful individuality, consistently with a smile.Empathetic, individual as well as respectful in approach.Pleasant telephone manners as well as someone that likes to
  • speak over the phone.Presentable with a good, practical and expert approach.Tolerance for repetitive operate in a hectic, higher manufacturing work environment.Results steered, excited, attention to information and professional-an individual that is excitedly trying to find out the secrets
  • of the field for their future.Open to work-8 hours a day, 5 days a full week(Abroad/ Friday & Saturdays )/ in all work schedules, according to division needs & overtime(as required )and also be ready to be actually molded
  • for a suitable part internally, as opportunity progresses.The over claims are actually planned
  • to define the standard attribute and also degree of job being actually conducted by individuals delegated to this job. They are actually not meant to become a thorough checklist of all accountabilities, tasks, and skills required of employees functioning within this job label. Concentrix is actually a level playing field employer. Concentrix examines certified candidates despite race, shade, faith, sex, nationwide beginning, age, sex-related orientation, gender identification or articulation, guarded experienced status, impairment status or even every other legally secured characteristic.Post Date: 24

Nov 2021 Appropriation #: R1219228 Site: Dubai, United Arab Emirates Job Kind: Contact Facility Feel free to accessibility the web link below for the recruitment information defense notice, applicable for the region where you are administering, or even accessibility our Personal privacy Notification at the bottom of the web page if you don’t observe the region

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