Join Royalux FZCO as a Customer Service Specialist, handling client communication, preparing quotations, and ensuring a smooth customer experience in the lighting industry.
Job snapshot
- Company: Royalux FZCO
- Location: Dubai, United Arab Emirates
- Salary: USD 1,500/month
- Job type: Full-time
Key responsibilities
- Handle customer inquiries about lighting products, specifications, pricing, and availability
- Prepare, review, and issue accurate quotations based on client requirements and company guidelines
- Provide product recommendations and technical guidance to customers
- Coordinate with internal teams for timely delivery of quotations and order confirmations
- Maintain updated knowledge of lighting fixtures, technologies, and industry trends
- Follow up on issued quotations and support conversion into confirmed orders
- Manage customer accounts, ensuring high levels of satisfaction and professional communication
- Process sales orders, ensuring accuracy in pricing, product codes, and delivery timelines
- Resolve customer concerns or complaints promptly and professionally
- Maintain organized records of quotations, correspondence, and customer interactions
- Support the sales team in preparing project proposals and documentation when required
Requirements
- Background in the lighting industry
- Strong product knowledge in lighting solutions
- Excellent communication skills
- Ability to coordinate effectively with internal teams and external partners
- Male candidate preferred
How to apply
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