Customer Service Representative – Qudrah Real Estate

Join our team to deliver exceptional customer experiences and enhance our service quality.

Job snapshot

• Company: Qudrah Real Estate Company
• Location: Riyadh, Saudi Arabia

Key responsibilities

• Handle customer inquiries via phone, email, and social media
• Provide information on real estate services and procedures
• Track customer requests and coordinate with relevant departments for timely completion
• Record and follow up on customer complaints and feedback
• Manage lease, maintenance, and other real estate-related requests
• Update customer data and document interactions in approved systems
• Keep customers informed about their requests' status
• Measure customer satisfaction and suggest service improvements
• Prepare periodic reports on requests, complaints, and performance
• Maintain customer data confidentiality and comply with policies and procedures

Requirements

• Diploma or Bachelor's degree in Business Administration, Customer Service, Marketing, or a related field
• Previous customer service experience preferred, with real estate experience being an asset
• Proficient in using computers and Microsoft Office programs
• Familiarity with Customer Relationship Management (CRM) systems is an advantage

How to apply

Use the Apply button on this page to continue to the employer’s application page. Always verify an employer before sharing personal documents, and never pay to apply for a job.