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CONSUMERS SOFTWARE SUPPORT – Daxium

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CUSTOMERS SOFTWARE HELP – Daxium

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Component of the technological help crew, you are going to be actually the point of call for all our end-users. Assistance & & assist them during the course of their Daxium venture adventure from front end to back-office:

70% IT Client help

– Being the client assistance factor of call for some accounts

– Addressing concerns associated with our product (email, call, whatsapp)

– Analysis, testing and adjustment of consumers’ issues

– Refer the specialized pests faced through clients and their remodeling asks for with our site (Zendesk)

30% Service configuration

– Help & & document to the company shipping manager.

– Set up the remedy according to the customer’s brief (digital types production, record computerization)

– Set up PowerBI dash panels (records exports, information versions, visuals images).

– Answer their demands relating to KPIs (Answer, Excel, Energy BI)

– Online training along with key individuals

Job Facts

Submitted Date: 2021-11-03
Job Place: Dubai, United Arab Emirates
Job Function: Infotech
Firm Business: IT Solutions
Monthly Wage: US $1,500

Preferred Applicant

Job Amount: Entry Degree
Degree: Undergraduate’s degree

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