Consumer Solution Advisor – English & Hindi speaker (Dubai – UAE) – Concentrix – Dubai

  • Receive in-bound telephone calls from consumers, prospects and also non-customers while keeping reputable requirements for amount of calls, pick-up opportunity, period of telephone call as well as premium of call.Provide premium client service by addressing consumer enquiries efficiently and also pleasantly with correct as well as complete information and reroute all of them where appropriate Determine and make the most of marketing and also cross-selling opportunities.Identify customer problems as well as deliver suitable solutions.Continuous learning to keep up-to-date with adjustments and also growths to items, solutions, and procedures.Participate in Outbound phoning programs as well as various other projects and activities when required.Handling projects as well as duties whenever called for and also inquired by the management.Perform customer purchases effectively as well as in an efficient manner.Required Learning, Skills and Qualifications 0-4 years ‘client service expertise preferably telephonic.A bilingual proficient
  • English as well as Hindi/ Urdu sound speaker (ability to go through, pay attention as well as talk needed to have)

. Good communication and interpersonal skills.Competent use

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