Checkout Standards – You’ll complete checkout processes, including returns and re-ticketing, and assist with the signing and merchandising standards at all checkouts while stocking and merchandising Impulse Fixtures and replenishment. Proactively calling for assistance when additional help is needed in checkout, you’ll also utilize the Point of Sale on Mobile Warrior device to support line management.
General Operations – You’ll assist with Omnichannel efforts as needed, including recovery, put-backs, and fitting room maintenance. Additionally, you’ll participate in annual inventory processes.
Performance Standards – You’ll support company shrink and safety initiatives and meet established performance standards for the role on a consistent basis. This includes but is not limited to the company’s iCAP program, product and service sales, customer service, profit, productivity, and attendance.
Core Competencies & Accomplishments
To achieve success at JCPenney as a Cashier, you should possess the following core competencies and accomplishments:
Solve problems and make smart decisions that drive sales, profit, or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.
Provide great customer service; cooperate and build positive, inclusive, and respectful relationships; take accountability for your actions and outcomes.