Call Center – flex enterprice

• Carry out relevant duties of managing incoming and outgoing calls as per the assigned schedule.
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• provide information to the customer about our products and create lead using proper lead type.
• Contribute to the company’s growth by improving the number of connections using pleasant and informative conversations.
• Keep records of all conversations in our call center database in a comprehensible way.
• Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.

Job Details

Preferred Candidate

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