Call Center Agent – Dream Group

• Manage inbound and outbound calls in a timely manner.
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Keep the customer interested in the features and utility of a product through effective telephonic communication.
• Build sustainable relationships and engage customers by taking the extra mile.
• Keep records of all conversations in our call center database in a comprehensible way.
• Offer optimum call support service by initiating conversations in a respectful and welcoming tone.

Job Details

Preferred Candidate

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