Registration Assistant – Zayed University – Dubai
Registration Assistant – Zayed University – Dubai
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The Opportunity
The Admissions & Registration Department seeks an incumbent for the position of Registration Assistant to provide general administrative assistance to Admissions & Registration Department and other Student Affairs departments.
Provides accurate and effective responses to queries of students, families, faculty, staff and general public regarding services of Admissions & Registration Department and Student Affairs.
Provides efficient support to Admissions & Registration Department services.
The Responsibilities
INFORMATION DESK
- Responds to queries of students, families, faculty, staff and general public with correct information, direction for service, and when applicable, provides that service.
- Manages the in-person, phone, mail and e-mail queries in the most effective way. Ensures that line-ups are managed appropriately.
- Ensures accurate completion of Registrar’s Office forms for processing by the department. Assists with processing of forms as required.
- May contact students and parents to obtain crucial information (e.g. call parents of absent or tardy students to ascertain reasons).
GENERAL ADMINISTRATIVE SUPPORT
- Performs administrative duties such as typing, filing, attending to all telephone calls, receiving students and other visitors to the department, and handling all department mail – both incoming and outgoing.
- Contributes to delivery and organization of special events such as new student orientation at the beginning of each semester.
- Assists with Class Schedule and Course Registration tasks assigned by the Registrar’s Office as required.
- Receives medical reports and gives to Registration Officer responsible for attendance.
- Participates as required in various projects presented by Student Services.
The Requirements
- Must possess a higher Diploma from an accredited institution and 0-1-year experience working on a team and in a customer service position preferred or an equivalent combination of education and experience.
Other essential requirements:
- Familiar with an educational environment & UAE culture preferred.
- Comfortable with technology.
- Bilingual – Arabic and English.
The Benefits