Join us as a Customer Service Representative to handle customer inquiries and complaints, process orders, and manage escalations across multiple channels.
Job snapshot
- Location: Dubai, UAE
- Salary: AED 2500
Key responsibilities
- Manage customer queries and complaints
- Process orders and modifications
- Escalate complex issues
- Communicate effectively via phone, email, and chat
- Maintain calm under pressure when dealing with frustrated customers
- Work independently and as part of a team
Requirements
- Proven experience in customer service or a related role
- Fluency in English and Arabic
- Strong computer skills
- Excellent communication and active listening skills
- Ability to multitask and prioritize workload
What is offered
- Competitive salary
- Performance-based incentives
- Opportunities for career growth
- Health insurance and other benefits
How to apply
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