Join our dynamic team in Dubai as a Front Desk Agent, greeting guests with warmth and professionalism. Efficiently manage check-ins, reservations, and guest requests. Maintain accurate records and uphold hotel standards.
Job snapshot
- Location: Dubai, UAE
- Salary: AED 6000
Key responsibilities
- Welcome and greet guests professionally
- Handle check-in and check-out procedures efficiently
- Manage reservations, room bookings, and guest requests
- Answer phone calls, emails, and customer inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints and resolve issues professionally
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and other departments to meet guest requirements
- Maintain accurate guest records and front-desk documentation
Requirements
- Friendly and professional demeanor
- Excellent communication skills in English and Arabic
- Previous experience in a similar role is a plus
- Ability to work flexible shifts, including weekends and holidays
- Strong organizational skills and attention to detail
What is offered
- Competitive salary (AED 6000)
- Generous tips and service charge
- Discounted hotel stays and dining
- On-the-job training and career growth opportunities
How to apply
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