Key role in delivering exceptional customer service and driving service improvements.
Job snapshot
- Company: Al-Futtaim Automotive | Volvo
- Location: Dubai, UAE
Key responsibilities
- Handle incoming calls and log details
- Forward calls to relevant team members
- Provide excellent customer service
- Resolve customer queries promptly
- Attend to 'drop-in' customers and coordinate with employees
- Maintain up-to-date knowledge of personnel and procedures
Requirements
- Excellent communication skills
- Proven customer service experience
- Strong administrative skills
- Fluency in Arabic and English
What is offered
- Competitive salary
- Training and development opportunities
- Health insurance
- Retirement plan
How to apply
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