Summary:
The ECOM & Marketplace Specialist role at Toys R Us involves enhancing trading and merchandising on the company’s website and marketplace. The position focuses on improving customer experience, brand image, and achieving financial targets through effective product management, analysis, and marketing strategies.
Data and Details:
Job Overview:
The ECOM & Marketplace Specialist supports the ECOM Manager in various aspects to ensure a successful online retail environment. Key responsibilities include driving sales targets, managing product content accurately, assisting in strategic reporting, and fostering strong internal and external relationships.
Key Responsibilities:
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Sales and Merchandising:
- Achieve financial targets related to sales, cash margin, and margin percentage.
- Manage merchandise trading to enhance cross-selling and up-selling opportunities while maintaining stock levels.
- Ensure accuracy of stock, pricing, images, and promotions across all platforms.
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Product Management:
- Oversee the daily/weekly management of product listings, ensuring 100% accuracy.
- Identify underperforming products and implement corrective actions.
- Collaborate with internal teams for timely product updates.
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Analysis and Reporting:
- Prepare weekly and monthly reports that highlight key opportunities and risks.
- Address and resolve marketplace rejections in collaboration with stores and partners.
- Conduct competitor and market analysis regularly.
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Marketing and Promotion:
- Assist in executing marketing and promotional plans, including email campaigns and social media content.
- Evaluate the effectiveness of promotional activities.
- Relationship Management:
- Cultivate strong relationships with internal teams and business partners.
- Ensure effective communication for the timely execution of projects.
Required Skills:
- Exceptional attention to detail.
- Strong analytical and numerical abilities with experience in trade reporting.
- Proficient in MS Office and other digital tools.
- Quick adaptability to new technologies.
Qualifications:
- Bachelor’s degree or equivalent experience.
- Minimum of 2 years in merchandising, preferably in a multi-channel retail or pure play context.
- Skilled in site merchandising and product content management.
- Experience in negotiations and relationship building.
- Strong organizational and planning capabilities.
Application Process:
To apply for the ECOM & Marketplace Specialist position, candidates should follow these steps:
- Visit the application link provided below.
- Prepare your resume and supporting documents highlighting your relevant experience and skills.
- Submit your application through the online portal.
Apply Here: Apply Here
