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IT Operations Officer (NOA) – Ankara at World Food Programme – Additional Locations – Ankara

Summary:
The article outlines the role of an IT Operations Officer at WFP in Ankara, focusing on the planning and delivery of IT services that support food assistance efforts. It details key accountabilities, qualifications, and the application process for prospective candidates.

Data and Details:
Job Title: IT Operations Officer
Location: Ankara, Turkey
Key Responsibilities:

  • Develop plans and budgets for IT/Telecommunications (TC) systems aligned with organizational needs.
  • Monitor and maintain IT/TC systems, ensuring data security and optimal user access.
  • Install and configure new hardware to enhance system performance.
  • Assist in creating technical specifications for the procurement of IT/TC equipment and services.
  • Analyze data to prepare reports on IT/TC activities and costs, aiming for cost efficiencies.
  • Maintain technical expertise and stay updated on industry developments.
  • Provide advice and support to managers and users on IT policies and procedures.
  • Guide junior staff and assist with complex analyses.
  • Design training programs to enhance staff skills in IT and TC.
  • Collaborate with other UN agencies to optimize inter-agency IT and TC activities.
  • Ensure readiness for emergencies by maintaining basic IT services and preparing operational plans.

Qualifications and Experience Required:

  • Education: Advanced University degree in Computer Science or related field (minimum 3 years of experience) or First University degree with additional relevant experience.
  • Language: Fluency in English and the duty station’s language (if different).

Desired Experience:

  • Experience in establishing service standards and protocols.
  • Proven ability in hardware installation or system performance upgrades.
  • Experience in analyzing service management results and making enhancement recommendations.
  • Hands-on experience with IT and telecom systems in emergency situations.

Application Process:
To apply for the IT Operations Officer position, candidates should follow these steps:

  1. Prepare a CV that showcases relevant qualifications and experience.
  2. Complete any required application forms or documents as specified.
  3. Submit the application through the designated platform.

Apply Link:
Interested candidates can apply here: Apply Here

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