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Receptionist at Al Maha Projects – Badiyah

  • Al Maha Projects
  • Posted 1 year ago

Summary:
We are seeking a professional and service-oriented Front Office Agent for a remote desert tourist camp in Oman. The role involves being the first point of contact for guests, managing check-in/check-out procedures, and ensuring a high standard of hospitality and service.

Data and Details:
Key Responsibilities:

  • Greet guests warmly and ensure smooth check-in and check-out processes.
  • Manage reservations and handle booking inquiries via phone, email, or in person.
  • Provide accurate information about camp services, local attractions, and desert activities.
  • Address guest requests, feedback, and complaints promptly and professionally.
  • Maintain updated records of guest information, payments, and room availability.
  • Coordinate with other departments to ensure guest satisfaction.
  • Ensure the cleanliness and organization of the reception area.
  • Assist with administrative tasks as needed.

Required Profile:

  • Previous experience in front office or customer service roles, preferably in hospitality.
  • Good English communication skills; knowledge of Arabic or Hindi is a plus.
  • Ability to work in a remote desert environment.
  • Professional demeanor with a strong sense of hospitality.
  • Comfortable using hotel management or reservation software.
  • Flexibility to adapt working hours based on camp operations.
  • Training in hospitality or tourism is advantageous.

Employment Conditions:

  • Free accommodation and meals provided on-site.
  • Contract duration: 9 months of work followed by 3 months of paid leave per year.

Benefits:

  • Round-trip air ticket from the home country.
  • 1.5x salary during the 3-month leave period.
  • Unique opportunity to live and work in the heart of the Omani desert.
  • Work in a supportive and multicultural team environment.

Job Details:

  • Employment: Full-time.
  • Industry: Sightseeing Transportation / Tourism / Hospitality.

Application Process:
To apply for the Front Office Agent position, please follow these steps:

  1. Visit the application link provided below.
  2. Fill out the required application form with your personal details and work experience.
  3. Submit your application along with your resume and any relevant certifications.

Apply Link:
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